1. pre-sales

    If you have any questions before making a purchase chat with our online operators to get more information.


    If you have need any help about the after-sales issues, please submit a ticket.

    Submit a Ticket
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What's the points?

Points are a kind of virtual currency on the ChicMe website. You can choose to use and deduct part of the payment amount when placing an order.

How to use points?

  • 1.Every 100 points = $1 USD
  • 2.You can use the points to deduct up to 50% of the total amount of products when you place your order (only the total price of products is supported, excluding shipping, insurance).
  • 3.Points are valid for 3 months, if your points expired before being used, they will be deleted from your account.

How to earn points?

Confirm your registration

You may verify your email on your profile page to receive 100 points.

Buy and Earn

You’ll earn 1 point for every dollar spent on your purchase.

Points will be credited to your account once you confirm delivery of your order.

Log into your ChicMe account

Click on "My Orders"

Select orders you have received and click on "Confirm order "

Make suggestions

You can send us your suggestions by using the "Suggestion & Error Report" option under "Settings“/"Your account", Accepted suggestions will earn 200 points.

Review our products

Points can be earned by posting comments and reviews on purchased items. After meeting the minumum of text product comments, you will receive points.

Post a comment
Post a comment with pictures
Post a comment with size information

Log into your ChicMe account

Click on "My Orders"

Go to "View Details" of the order containing the item you want to review

Then click "Write a Review" and upload a photo if you wish

Submit your reviews for verification


  • Your review will appear on product page after it has been verified by our staff.
  • Please note that you can receive a maximum of 2000 points through comments daily

Participate in activities

Scan QR code to open APP, or search ChicMe on APP store or Google Play to join the following campaigns. You can get more points.

Join in the C-log activities (APP Only)

You will get 100 points for posting videos or photos on c-log.

Participate in daily marketing activities

Participate in the points-related activities held by Site within the specified time limit, and receive the corresponding points rewards according to the activity rules.

How to check points?

Please log into your ChicMe account and click on "My Points/Points" in your personal account to view the balance.